Returns and Refunds policy

(Last Update : 4th July 2018 )


Glamego box:

Products in the box are pre-selected by and we will not be able to replace the products in the event if you don’t like them. There is no returns and no refunds available on the Glamego box since these are discovery boxes for you to explore and experience beauty beyond borders. You are always welcome to share your valuable feedback about any product through reviews and ratings and you can also

mail us at:

Damaged product:

In the event of a product being damaged in transit, we will replace it with another piece, provided the issue is communicated to us backed with genuine image as proof and within 24 hours of delivery of the Glamego box. The replacement process would take up to 5 days.

After 24 hours will not be held responsible for compensation or refund.

One cannot cancel the purchase in the event of damage, but the product will be replaced.

Wrong items received:

In case you receive items that are different from the ones you ordered, we will have the incorrect items picked up from your shipping address. We will also ship the right items to you at the earliest.

Cancellations after Shipping: 

Multiple month Subscribers – You can cancel your subscription at any month of your plan. If the box is already in the process of shipping for that month, it shall not be taken into consideration.

The charges of cancellation are Rs.150/- and the plan would reverse back to 399/- per month and it shall be calculated accordingly and refund the difference amount, ex: If you cancel the 3month plan after delivery of 1st box, we shall charge you Rs.399 + Rs.150.

One Month Subscribers – There is no cancellation for one-month subscription.

Kindly note, 2% of payment gateway charges shall be deducted at the time of any refund.



The orders will be delivered in 7 working days from the date of dispatch. 

Orders received on Saturday, Sunday or during Holidays are delivered with a delay of 2 more days. For orders outside TELANGANA, the customer’s state may charge an Octroi & any other taxes imposed by the local government on the top of the price of the item. These charges are beyond our control and cannot be reimbursed.

If a non-delivery or late delivery occurs due to a mistake by the Customer and the ordered comes back to the warehouse, any extra cost spent by for re-delivery shall be claimed from the customer. holds complete right to cancel the order in case of no response from the customer either in person or e-mail or phone. For any courier charges incurred, in the process of trying to deliver the product and it returns to warehouse due to non-availability of customer, shall be claimed from the customer.

International Shipping:

International shipping is not available on our website currently.

Applicable only for  products purchase.

Return of cosmetic products:

Products should not have been tried or used and the packaging should be intact when returned.

A return can be done only if the product received is incorrect or damaged in transit.


Return of Perfumes & Fragrances:

Products should not have been sprayed or used and should have the seal intact.

A return can be done only if the product received is incorrect or damaged in transit.


Refund policy

For products ordered through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid within 15 working days from the date of products received by from you.