(Last updated on 29th September 2019)
Welcome to www.glamego.com (hereafter referred to as “Site”).
This Site is maintained and operated by Zumobag India Private Limited. (“Glamego.com” or “Company”).
Glamego.com reserves the right to revise these Terms at any time by updating this post.
Subscription Contract Between You and Glamego.com:
Glamego.com currently offers – One month, Three Month, Six Month & Annual subscriptions. All Subscriptions are non-exchangeable & non-refundable.
You get the products from the pre-selected set of products from the beauty brands selected by GlamEgo every month.
Glamego boxes are in high demand and we adhere to our delivery timelines. In case we are overbooked and unable to convert you into active subscriber, we shall inform you immediately about the waitlist.
Please ensure you update your address a week before assigned date of delivery and inform the change to us – firstname.lastname@example.org.
Prepaid orders that return to Glamego.com due to inability of the subscriber to accept the parcel (member unavailable, out of station, incomplete address, member shifted, etc.), can be reshipped with the expenses borne by subscriber.
Warranty and Liability:
Glamego.com does not warrant and shall not be responsible for the damage arising out of the use of the products listed on its site. If a product delivered to you is different than as described on the website, Glamego.com is liable only to change the product. Glamego.com is not responsible for delays arising out of force majeure.
Product Manufacturer and Ingredients:
We don’t manufacture any of the beauty products that you receive. All beauty box items and products are manufactured by their respective Brand Manufacturers. You should read and strictly follow all product labels, packaging inserts, instructions, directions and warnings provided by the manufacturer before using any product. It is your responsibility to review the ingredients as well, to avoid allergic reactions or other side effects personal to you.
Content mentioned in Glamego.com (Videos, Trends, Images, Ingredient information...) is the summary of many articles which are available from various authentic sources, Glamego.com does not take the liability and ownership of it.
Glamego.com holds complete right to delete any fowl information represented by any subscriber/ customer on any social pages or website of Glamego.com.
“Money Back Guarantee Product”
GlamEgo don’t manufacture any of the beauty products that you receive. All beauty box items and products are manufactured by their respective Brand Manufacturers. You should read and strictly follow all product labels, packaging inserts, instructions, directions and warnings provided by the manufacturer before using any product. It is your responsibility to review the ingredients as well, to avoid allergic reactions or other side effects personal to you.
Every skin type and skin is different, in case of no result at all on your skin even after complete usage of “Money Back Guarantee Product” GlamEgo is not liable in any terms to refund payment or replace the product with any other product.Only if:
the “Money back Guarantee product” complaint raised within 10 days from the date of delivery and with the condition where the product not been used more than 25% of complete quantity (which is 100% proportionate to the ml/mg contains in that particular product.) Example – If the product is 100ml/mg the product quantity at the time of replacement should be more or equal to 75ml/mg.
the complaint raised after 10days from the date of delivery will not be processed any further.
In case of refund for the “Money back Guarantee product” ,the shipping charges of 150/- and 50/- towards the paymen gateway or handling charges will be deducted from the total amount and rest will be refunded within 7 working days from the date of complaint raised post acceptance to the refund amount mail sent by GlamEgo to you. In total there will be a deduction of Rs.200/-.
Taxes are applicable as per the law and charged to subscriber/ customer.
Glamego.com stocks only authentic products. We procure products directly from the Brand Manufacturers or from the affiliated distributor of Brand Manufacturer. If you have concerns about the authenticity of any of the product you have purchased from Glamego.com or are considering purchasing, please send us mail immediately to email@example.com, we will be happy to help!
Beauty Box Contents:
The box typically contains 4 beauty items. The contents of each beauty box will vary from month to month of skin, care, body and makeup. We construct each monthly beauty box based on aggregate response received in the beauty quiz taken by our subscribers, product reviews and other feedback provided to us, but we make no guarantees that you will receive a particular product.
Shutdown or Changes in Services or subscription plans:
GlamEgo (www.glamego.com) can shutdown the subscription service or multiple month subscription plans without any kind of intimation or prior notice or information to the subscriber, consumer, vendor, customer and any other service provider. Subscriber, consumer, vendor, customer and any other service provider doesn’t hold any legal right with this action of GlamEgo.
In such case of changes or shutdown GlamEgo shall compensate multiple month subscriber by shipping the Products values (MRP Value of product/ Sample product Value proportionately to the Full-size product of same) to the amount which equals to the left period amount paid towards the subscription tenure (2,3,4,5,6,7,8,9, 10 & 11 months). GlamEgo.
For example: If you are 3 month subscriber/ Customer/ consumer - if 1 month box already delivered, 2 months
boxes are left to be delivered then GlamEgo shall compensate with the products values to approx. 698/-.1047-394 = 698.
The same proportionate calculation will be calculated for all the subscription plans.
At Glamego.com, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by Glamego.com and its partners to ensure the fulfilment of the service requested by you. This includes informing you of promotional offers. By signing up for a paid Glamego.com beauty subscription, you agree to receive updates of Glamego.com and about your order such as dispatch, expiry, renewal, etc. via email and SMS on the email address and mobile number that you provide to us while signing up for this service.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. The GlamEgo box is not for resale in any other channels. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized illegal activity.
To access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your identity. Any access codes or passwords provided should be safeguarded always. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use of the Site under such access codes or passwords. We may suspend or terminate your access at any time with or without notice.
We control and operate the Site from India. We make no representation that materials on the Site are appropriate or available for use outside India. If you choose to access this Site from outside India, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
GlamEgo box is shipped within 7 working days from the date of order placed.
Offers & Promotional Discount:
Any kind of offers and promotional discount are only valid for a new purchase. These types of offers and discount are not applicable to any previous purchase. These offers & discounts are only valid for a limited period of time or only while supplies last. And the offers can be suspended at any point of time without any intimation to the subscriber/customer.
Order need to be placed in the same month for which subscription expected to start. The subscription plan starts as soon as the order placed. Booking in current month and requesting to start subscription from next month is not allowed. More than one subscription per person is not allowed in the same month.
There is no option of product selection for GlamEgo box. We cannot ship any particular product requested to include in GlamEgo box either through mail, call or any mode of communication by subscriber.
Replacement of product:
None of products received in GlamEgo box can be replaced.
Risk of Loss:
A third-party carrier will ship any merchandise purchased from our Site. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.
Copyright and Intellectual Property:
All information displayed, transmitted or carried on Glamego.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by Glamego.com. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at Glamego.com.
Trademarks & Copyrights:
The trademarks, copyrights, logos, service marks, and trade names displayed on the Site or through platforms use by us are registered and unregistered Trademarks & copyrights of ours and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders, or that are likely to cause customer confusion, or in any manner that disparages or discredits the rights holders. All Trademarks & copyrights not owned by us that appear on the Site or through platforms use by us, if any, are the property of their respective owners.
Glamego.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service. Glamego.com disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the local courts.
Glamego.com can cancel the subscription plan and refund the amount or products equals to the amount as per refunds policy at any point of time without the prior consent to the subscriber/customer.
Glamego.com reserves the right to refuse service to anyone at any time. Glamego.com shall not be responsible for any damage caused by the use of its website.
For any further questions please connect us:
Email : firstname.lastname@example.org
Call : +91 81218 81214
Day : Monday – Friday
Timing : 10am and 6pm